Waste collection services

• Raw and cooked and leftover food (remove all containers, packaging, labels and stickers)
• Bones from food waste including meat, fish, shellfish shells
• Staple food (e.g. bread, cakes, pastries, rice, pasta, beans, cereal)
• White paper towels, white paper napkins and newspaper sheets for food wrapping and vegetable oil soaking.
• Pet food
• Garden waste (grass clipping, leaves, vegetable, straw, hay, small-sized tree branches, real Christmas tree)
• Hair and feathers (no synthetic materials and animal carcasses)

PLEASE NOTE: no compostable / single-use cutlery or cups, plastic of any types, soil and dust are accepted in this bin.

Glass jars (empty, no lids) Pasta sauce, jam, condiments etc.

Glass bottles, including broken bottles (empty, no lids) Wine bottles. Beer bottles. Spirit (alcohol) bottles. Olive oil and sauce bottles.

But not Glass cookware (e.g. Pyrex, microwave plates), Drinking glasses, Ceramics (e.g. crockery, earthenware), Vases, plant pots and window glass (broken or unbroken). This type of glass is not recyclable and will contaminate the glass recycling service.

• Plastic bottles, lids, jars, pots and containers (lightly rinsed, remove plastic wrapping)
• Fruit and veggie and grocery good trays (no food, meat trays)
• Cans (beverage, grocery goods)
• Foil trays and aluminium foil
• Cardboard of any types (flatten and remove any plastic wrapping, polystyrene and food content)
• Unshredded paper (newspapers, magazines, letters & envelopes, books, shopping paper bags, gift wrap)
• Cartons (milk, juice, soup)

PLEASE NOTE: no ceramic, porcelain, broken glasses, scrap metal, batteries, other types of soft plastic and hard plastic are accepted in this bin.

This bin goes to landfill and may contain:

General rubbish

Nappies (wrapped or bagged)

Food waste - only if you do not have a food and garden waste service (rural residents)

Polystyrene and foam (including meat trays)

Plastic bags and soft plastics

Non-recyclable glass such as window glass, glassware, mirrors, Pyrex and crockery, plant pots.  Glassware (broken or unbroken) should be wrapped before placing in the general waste bin

Under the State Government’s Circular Economy Policy all Victorian councils must introduce food and garden organics (FOGO) collection for all urban households and separate glass recycling collection. This will mean a four-bin system will be introduced across the state.

It’s estimated that up to 40 per cent of the municipality’s household rubbish is food waste, which currently goes straight to landfill.

Victoria is running out of landfill space which is driving up the cost to dispose of waste. This cost is passed directly onto ratepayers via the waste charge on your rates notice. By making this change, we’re helping minimise future cost increases.

Under HRCC’s waste policy, the new 4-Bin Service will be compulsory for all urban residents. Opting out is not permitted, as this would not lead to the outcome required under the new Victorian Government legislation. Bin downsizing will be permitted.

While rural residents won’t transition to the four-bin system, there will be an improved service for out-of-town customers with a 240-litre commingled recycling bin (glass must no longer be put in this bin), collected fortnightly, offered to all properties currently receiving waste disposal services. This will combine with a A 240-litre general waste bin, collected fortnightly. Rural people will also have the option of depositing glass at transfer stations or designated collection points for free.

Separating glass from other recycling makes recycling more efficient, and allows more glass to be recovered for recycling. Under the old system where glass was mixed with other recyclables about 30 per cent of glass could not be recovered and broken glass fragments caused other materials to be unrecyclable.

Food scraps and garden waste are valuable resources that can be recycled into a high-quality compost to be used in local farms, parks, and gardens.

Also, decomposing food in landfill emits methane into the atmosphere, contributing to increases in greenhouse gas emissions.

The kerbside collections won’t all happen at on the same day, so there will never be any more than two bins from each household on the street.

Council will collect slightly more revenue due to the 4-Bin Service. However all of that money will be put towards the extra costs involved such as paying truck drivers and supplying the new bins, so Council will not profit from the changes.

The new annual charge for urban residents will be $482. For people with existing 240-litre bins that’s an increase of $12. Those currently paying for a small bin will eventually see an increase of $175 per year. For rural residents, the service charge will go down $82 (for existing 240 L customers).

Due to the increase of residential areas in Horsham, some current rural areas will now be slated as urban, resulting in a $60 increase for the service in those areas.

Proposed areas include a general extension to Plozzas, Hunts and Holes roads at Haven that have a residential character be classified as urban waste customers and receive the four-bin service.

The new charges will be phased in over the next two financial years.

We recognise this will be a problem for some customers especially in units and flats. We understand that some residents may not have adequate space to store four bins. We want to help people living at specified multi-unit properties so within our Kerbside Collection Policy we will allow for the sharing of bins between neighbours.

Changes to waste and recycling services: 4-bin survey results

To download the full report (92 pages): Engagement Report(PDF, 802KB)

To download a summary of the engagement (6 pages): Engagement Report Snapshot(PDF, 205KB)